T.Y B.COM
SEMESTER - 5
ORGANIZATION DEVELOPMENT
(OD)
MCQs - 30 Nov 2021
1. Which of the following is not true for transaction analysis?
A. Leadership
B. Dynamics of self
C. Social transaction
D. A model of personality
2. In the year 1950 ________ was developed.
A. Process Consultation
B. T-Group
C. TA
D. Third Party Intervention
3. In which of the following type of T Group format, all participants are from the same organization but from different units?
A. Family Lab
B. Cousin Lab
C. Stranger Lab
D. Departmental Lab
4. Identify the false statement.
A. OD and change take time - several years in most cases.
B. OD culture and processes are low priority targets in most OD programs.
C. OD emphasizes on the culture of intact work teams and other team configurations.
D. OD programs improve organizational effectiveness.
5. Sensitivity Training is a small group of interaction processes in the __________ form.
A. Structured
B. Semi-Structured
C. Unstructured
D. Directive
6. Which of the following is related to leadership and human resources practices that enable organizational members to develop and use their talents as fully as possible towards individual growth and organizational success?
A. Problem Solving Process
B. Empowerment Process
C. Manufacturing Process
D. Distribution Process
7. Taking into consideration the fundamental concept of __________ an auditor is required to ensure that accounting policies have been followed consistently and all unusual, exceptional or non-recurring items have been disclosed separately.
A. independence
B. materiality
C. true and fair view
D. documentation
8. Which of the following requires problem solving and bargaining between the principals?
A. Substantive issues
B. Emotional issues
C. Job related issues
D. Behavioural issues
9. The Parent-Parent transaction is more effective in an organization when
A. employee joins forces with the manager and supports it.
B. both management and subordinates are rustic.
C. both manager and subordinate ignore any transactions between them
D. there is unnecessary competition between managers and subordinates.
10. __________ involves number of techniques concerned with identifying concerns and issues, establishing priorities and translating them into aims and objectives.
A. Strategy
B. Planning
C. Diagnosis
D. Action research
11. On Burke-Litwin model, changing structure, management practices and systems can cause change in __________.
A. organisational system
B. organisational climate
C. organisational culture
D. organisational processes
12. __________ can be collaboratively managed to ensure effectiveness.
A. Organisation culture
B. Individuals
C. Team culture
D. Organisation system
13. Which one of the following is not a feature of traditional form of organization?
A. Fairly steep pyramid
B. Emphasis on top down directives.
C. Non-adherence to chain of command.
D. Formalized cross cultural communication
14. Organisations should not get trapped into defensive routine because __________.
A. being defensive would demotivate employees.
B. they may find it difficult to escape from the change trap.
C. they may not allow much learning or may prevent learning from taking place.
D. in that case, the second order change may not be incorporated.
15. _______ are particularly for those who feel they are on 'Dead Center'
A. Third Party peace making Intervention
B. Life and career planning intervention
C. T-Group
D. Process Consultation
16. Which of the following is not one of the ingredients of a productive confrontation outlined by R.E. Walton?
A. Reliable communicative signals
B. Optimum tension in situations
C. Synchronization of confrontation efforts
D. Different conceptions of roles
17. Attention seeking, temper tantrums, giggling and coyness are the behaviours observed in an individual in _________ ego state.
A. Child
B. adult
C. parent
D. nurturing parent
18. __________ audit is an examination of financial records to assess the correctness of calculation of taxable profit, to ensure compliance with provisions of the Income tax Act,1961 and also to ensure fulfilment of conditions for claiming deduction under the said Act.
A. Cost
B. Tax
C. Social
D. Management
19. Which of the following is defined as people's perceptions and attitude about the organization?
A. Organisational culture
B. Organisational climate
C. Organisational effectiveness
D. Organization perception
20. State whether you AGREE or DISAGREE with the following statement/s by selecting the correct option: I) Ego states have nothing to do with the behavioural age of the persons, rather, they are related with the chronological aspects of age. II) An unhealthy person is able to move from one ego state to another in TA.
A. I) AGREE: II) DISAGREE
B. I) DISAGREE: II) AGREE
C. I) DISAGREE: II) DISAGREE
D. I) AGREE: II) AGREE
21. The importance of Burke-Litwin model
A. It helps the OD practitioner to identify the change required and communicate the same to the client group.
B. It helps the OD practitioner in dealing with the second order change and first order change perfectly.
C. It helps the OD practitioner to convince the client about indulging into the change who otherwise wouldn't think of it.
D. It helps the OD practitioner to size up the change situation, determine the kind of change required and target interventions towards factors of the organisation that produced the desired change.
22. Process Consultation places greater emphasis on _________ and ________.
A. understanding, resolving
B. diagnosing, understanding
C. resolving, creating
D. diagnosing, resolving
23. OD efforts are initiated at __________.
A. Operational Level
B. Top Level
C. Managerial Level
D. Both Managerial and Operation Level
24. Which of the following career anchor is organized around some kind of entrepreneurial efforts which would permit the individuals to do something innovative?
A. Autonomy
B. Creativity
C. Managerial
D. Technical
25. What is true about "ULTERIOR TRANSACTIONS"?
A. They are more complex because of subconscious behaviour of an individual.
B. They carry a clear message on the psychological level.
C. The communication is designed in a socially acceptable way.
D. They are not complex because of subconscious behaviour of individual.
26. OD definition by French and Bell places considerable weight on __________.
A. visioning processes
B. learning processes
C. organisational processes
D. long term processes
27. Which one of the following is an incorrect statement?
A. Transformational leaders Inspire followers to transcend their own self Interest for the good of the organization.
B. Transactional leadership is sufficient for causing the first order change.
C. Transformational leaders have a profound and extraordinary effect on their followers.
D. Transformational leaders guide and motivate their followers in the direction of established goals by clarifying role and task requirements.
28. A person showing displeasure by wagging a finger is in a __________ ego state.
A. Child
B. Adult
C. Ulterior
D. Parent
29. In the organisational context, which one of the following is likely to result in the least amount of conflict?
A. Adult-Parent transaction
B. Child-Child transaction
C. Adult -Child transaction
D. Adult-Adult transaction
30. Optimistic values of OD is related to the following statement. Which one?
A. People have the potential for growth and development.
B. Team building is desirable to accommodate changes in any organisation.
C. Right of people to be free from arbitrary misuse of power.
D. Progress is desirable in human affairs.
31. Which kind of change factor transform the organization and cause a permanent change in organizational culture, which provides changes in individual and organizational performance.?
A. First order change
B. Second order change
C. First order and Second order change.
D. Continuous and intermittent change.
32. Process Consultation is associated with the work of __________.
A. Warner Burke
B. George Litwin
C. Edgar Schein
D. Kurt Lewin
33. If you are in the parent ego state and you expect your subordinate to obey you indiscriminately then this is known as __________ transaction.
A. Parent-Child
B. Adult-Adult
C. Child-Adult
D. Parent-Aduit
34. Identify the incorrect statement
A. Organizational change and development take time - several years in most cases.
B. Organizational culture and processes are low-priority targets in most OD programs
C. OD emphasizes the culture of intact work teams and other team configurations
D. OD programs improve organizational effectiveness.
35. Visioning processes in OD means processes through which organisational members develop a _________, _________ and __________ picture of the nature of the products and services the organisation offers, the way the goals will be produced and delivered to customers and what the organisation and its members expect from each other.
A. variable, coherent, shared
B. coherent, viable, consistent
C. shared, consistent, viable
D. viable, coherent, shared
36. READ THE FOLLOWING DIALOGUE BETWEEN THE SUBORDINATE AND MANAGER CAREFULLY: Subordinate (interrupting into a conversation between 2 managers): What is it happening there? Manager: Mind your own business! Don't interrupt while we are talking. Its a bad habit. In the above transaction,
A. Both subordinate and manager are in the parent ego state
B. Subordinate is in the adult ego state and manager is in child ego state.
C. Subordinate is in the child ego state and manager in parent ego state
D. Both subordinate and manager are in the adult ego state.
37. _________:: Leadership & Communication, Sensitivity Training:: Becoming Sensitive to others' feelings
A. Transactional Analysis
B. Life and Career Planning
C. Process Consultation
D. Walton's Third Party Intervention
38. State whether you AGREE or DISAGREE with the following by selecting the correct option:
I) OD does not involve extensive participation by client system members.
II) OD relies on action research.
A. I) AGREE II) DISAGREE
B. I) DISAGREE II) AGREE
C. I) AGREE II) AGREE
D. I) DISAGREE II) DISAGREE
39. Organization Development is a planned process of change through the utilization of ________.
A. Behavioural Science Technologies
B. Money
C. Machinery
D. Human
40. Humanistic values of OD is related to one of the following statement. Which one?
A. People have potential for growth and development.
B. Progress is desirable in human affairs.
C. Right of people to be free from arbitrary misuse of power.
D. Team building is necessary for bringing in change in organisation.
41. T-Group is a powerful __________where individuals gain insights into the meaning and consequences of their own behaviour, the meaning and consequences of others behaviour and the dynamics and processes of group behavior.
A. intervention technique
B. learning intervention
C. learning technique
D. learning laboratory
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