S.Y B.COM
SEMESTER - 3
HUMAN RESOURCE DEVELOPMENT, WELFARE AND SOCIAL SECURITY (HRD)
MCQS- SEPTEMBER 2016
(A) Industrial Relations
(B) Human Resource Development
(C) HR Score card
(S) H.R. Audit
2. __________ is a process of improving an organizations effectiveness and members well being through the application of behavioural sciences
(A) Organizational Behaviour
(B) Management Development
(C) Human Resource Development
(D) Organisation Development
3. __________ is an ongoing process by which individual's progress through a series of changes until they achieve their personal level of maximum achievement
(A) HR Planning
(B) Career Development
(C) HR Audit
(D) Performance Management
4. __________ may be defined as the art of procuring, developing and maintaining a competent workforce to achieve the goals of an organization in an effective and efficient manner.
(A) HR Accounting
(B) HR Audit
(C) Career Development
(D) Performance Management
5. __________ is the growth or realization of a person's ability through conscious or unconscious learning.
(A) Development
(B) Training
(C) Demotion
(D) Planning
6. The concept of HRD was introduced in the year __________
(A) 1970
(B) 1978
(C) 1969
(D) 1968
7. __________ is improving knowledge, skills and attitudes of employees for the short term particularly to a specific job or task
(A) Development
(B) Counseling
(C) Training
(D) Mentoring
8. __________ is preparing for future responsibilities while increasing the capacity to perform a current job.
(A) Employee Training
(B) Organization Development
(C) Executive Development
(D) Organization Behaviour
9. Which of the following is covered in HRD technique ?
(A) Performance Appraisal
(B) Quality Circle
(C) Management Development Programme
(D) All of the above
10. __________ is mainly concerned with developing skill knowledge and competencies of people and it is people oriented concept
(A) Human Resource Development
(B) Performance appraisal
(C) Organization Development
(D) Succession planning
11. __________ has introduced the concept of HRD
(A) Leonard Nadler
(B) McGregor
(C) Abraham Maslow
(D) Herzberg
12. __________ is defined as those learning experiences which are organized for a specific time and designed to bring about possibilities of behavioural change
(A) Management Development
(B) Organization Behaviour
(C) Human Resource Audit
(D) Human Resource Development
13. __________ refers to knowledge, skill, creative abilities, talents, attitude, beliefs and values of an organizations workforce
(A) Physical Resource
(B) Functional Resource
(C) Human Resource
(D) None of the above
14. __________ refers to the discussion of employee problems that usually has an emotional content in order to help the employees to cope up with the situation better.
(A) Employee counseling
(B) Job definition
(C) Job Analysis
(D) Process Consultation
15. __________ is designed to clarify the role expectations and obligations of team members to improve team effectiveness.
(A) Job Analysis
(B) Role Analysis
(C) Job enlargement
(D) Data Analysis
16. A __________ is any dissatisfaction or feeling of injustice having connections with ones employment, situations which is brought to the attention of the management.
(A) Grapevine
(B) Governance
(C) Goodness
(D) Grievance
17. __________ is a philosophy that involves everyone in an organization in a continual effort to improve quality and achieve customer satisfaction
(A) Total Quality Management
(B) Bench Marking
(C) Total Quality control
(D) Quality circle
18. __________ is the practice of moving employees between different tasks to promote experience and variety.
(A) Job Evaluation
(B) Job Analysis
(C) Job Rotation
(D) Job Definition
19. A __________ is a management concept that involves redesigning jobs so that they are more challenging to the employee and have less repetitive work.
(A) Job enrichment
(B) Job Rotation
(C) Job Definition
(D) Job Evaluation
20. Which of the following techniques are the performance appraisal techniques adopted by the organization.
(A) Confidential Report
(B) Graphic Rating
(C) Management by Objectives
(D) All of the above
21. Which of the following is covered under 5s in work place?
(A) Sort
(B) Shine
(C) Sustain
(D) All of the above
22. As a __________ the mentor explains the written rules, names, and practices of the organization to the mentee, tells him or her the do's and don'ts, presents hypothetical situation-and-interrogates the solutions from him/her.
(A) Sponsor
(B) Teacher
(C) Coach
(D) Counselor
23. __________ is evaluating employees current and or past performance relative to his or her performance standard.
(A) Performance Appraisal
(B) Potential Appraisal
(C) Performance Management
(D) Participative Management
24. __________abilities possessed by an employee but not to put to use currently or the abilities to assume challenging responsibilities in he future.
(A) Performance Appraisal
(B) Potential Appraisal
(C) Management Appraisal
(D) Operative's appraisal
25. __________ help employees to plan their careers in terms of their capabilities and aspirations
(A) Career Planning
(B) Proactive Planning
(C) Strategic Planning
(D) Operational Planning
26. __________ is the programme that helps employees learn specific knowledge and skills to improve performance in their current roles
(A) Employee Training
(B) Executive Development
(C) Employee counseling
(D) HR Planning
27. __________ is the life long process of managing employees work experience within or between the organization
(A) Career Development
(B) Organization Development
(C) Employee workbook
(D) Strategic Development
28. __________ is a complex educational strategy, attitudes, values and structures of organization so that they can better adopt to new technologies and challenges.
(A) Organizational Development
(B) HR Development
(C) Employee Development
(D) Management Development
29. __________ means participation of non managerial employee in the decision making process of organization
(A) Worker's Participation of Management
(B) Sensitivity Training
(C) Process Consultation
(D) Management Development
30. __________ is a group of employees who meet regularly to consider ways or resolving problems and improving production in their organisation.
(A) Business Circle
(B) Quality Control
(C) Quality Circle
(D) Total Quality Management
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